FAQ

CDM Drugs offers extra services that patients maintained on specialty drugs may need, like patient education, medication adherence programs, and 24/7 clinical support. Some specialty medications cannot be obtained through a regular pharmacy, due to either their cost or special handling or storage requirements.

CDM Drugs offers a variety of convenient ways to order your refills. They can easily be requested online using the “Refill Prescriptions” link, or by phone using our automated system. You can also send an email to [email protected] or just call the pharmacy directly and any of our pharmacy staff members can assist you. We also offer an automatic refill program and a medication synchronization program, which allows us to coordinate your refills for you, to be picked up in one monthly trip to the pharmacy.

Most prescriptions can be filled within one business day. The pharmacy is closed on Sundays. There are a few reasons why your order may be delayed, however, you will be routinely updated by a pharmacy staff member on your order status during every step of the production process. We will work with you and your doctors to make sure you get your medication on time and when you need it.

Prescriptions can be picked up at the pharmacy during our normal business hours. We also offer both same day and scheduled deliveries. Prescriptions are personally delivered by a pharmacy staff member. Our general delivery area is within 10 miles of our pharmacy. We may also be able to ship your medication via UPS if you are outside of the delivery area. Please contact us directly to set up a delivery or for details about shipping and the associated fees.